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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Security in the Channel: Hot Topics in 2009 by Sophos Inc. November 25, 2009 - (Free Research) Over the last year, the security space has seen a doubling in malicious code and a sharp increase in preventable data breaches. In this podcast, get details on some of the hottest security issues including Windows 7 security, the adoption of Sharepoint, and the security of social networking sites. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

NEMA Electrical Enclosures & Industrial Cabinets by AutomationDirect AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model by SAP AG September 17, 2008 - (Free Research) The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG March 01, 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success by SAP AG September 05, 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor - ERP LN by Infor September 2008 - (Free Research) Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details. (DEMO) VIEW ABSTRACT | GO TO DEMO

Storage Efficiency: The Key to Green Storage Operation by Xiotech Corporation August 2008 - (Free Research) While energy consumption of overall data center operations and server-related equipment is generally understood, the story is quite different when it comes to storage systems. This paper offers practical advice on how to measure storage system efficiency and compares the efficiency numbers of several common storage solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: A Guide to Virtualization Ready Servers by Dell and Microsoft December 2008 - (Free Research) This expert E-Guide from the writers at SearchServerVirtualization.com brings you up-to- date on the latest virtualization developments and explains how they can benefit your IT shop. (EGUIDE) VIEW ABSTRACT | GO TO

eGuide: Hyper-V - Microsoft's Approach to Server Virtualization by Dell and Microsoft December 2008 - (Free Research) In this informative E-Guide learn specifically how Hyper-V is designed to meet high availability requirements, how this technology is being used at the hardware level, role of a 64-bit operating system with virtualization and more. (EGUIDE) VIEW ABSTRACT | GO TO

Introducing the PowerEdge M805 and PowerEdge M905 Blade Servers by Dell and Microsoft December 2008 - (Free Research) Dell PowerEdge M805 and PowerEdge M905 fullheight blade servers are designed to deliver outstanding performance in virtualized and database-intensive environments. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

HotSchedules Customer Case Study by Dell and Microsoft December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution by Hewlett-Packard Company August 2008 - (Free Research) This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Test Management Tools and Techniques by Hewlett-Packard Company August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Requirements, Tests and Defects with HP Quality Center by Hewlett-Packard Company May 2007 - (Free Research) HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. (DATA SHEET) VIEW ABSTRACT | GO TO

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company December 2007 - (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Discovery: Thriving in the Information Explosion and Recent Economic Times by Hewlett-Packard Company October 2008 - (Free Research) Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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