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Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages by Bronto Software October 2008 - (Free Research) Having the ability to take your email marketing/web analytics integration beyond traffic analysis builds true relationship email marketing. A successful strategy is to use web analytics for gauging the effectiveness of email marketing initiatives and determining optimization tactics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify the business of doing business: IBS Integrator by IBS, International Business Systems IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Eight Strategies for First Rate Customer Service by Cisco Systems, Inc. February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Web Application Response Time with Application Delivery Networking Technologies by F5 Networks September 2008 - (Free Research) Microsoft SharePoint, Oracle Portal, Microsoft Outlook Web Access, and Siebel CRM 7.7 are applications critical to today's organizations. This paper shows how today's web acceleration products reduce bandwidth and increase efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks September 2008 - (Free Research) Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NetAcuity IP Intelligence Technology by Digital Element NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Video: The New Merchandising by Akamai Technologies September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

When Content Is King by AT&T Corp October 2008 - (Free Research) This article explains how Content Delivery Networks (CDNs) are helping companies to speed rich content to wider audiences. (WHITE PAPER) GO TO WHITE PAPER

Strategies for Single Sign-On Success by Aladdin Knowledge Systems July 2008 - (Free Research) Watch this video to learn about the '80/20' rule of Single Sign On (SSO), and the best practices for reducing sign-ons, (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

GFI Web Monitor by GFI Software Ltd. GFI WebMonitor also allows you to monitor user downloads in real-time, letting you block file-types such as mp3s.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Solution Profile: PCI Compliance by Third Brigade January 2008 - (Free Research) This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Safeguarding Cardholder Account Data: How Reflection Software Facilities PCI Compliance by Attachmate August 2008 - (Free Research) A series of compliance deadlines have sent organizations scrambling to meet twelve new broad PCI DSS requirements. This white paper explains how your company can reach compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to: UniCluster & Amazon EC2 by Univa UD August 2008 - (Free Research) This document summarizes experiences with deploying Univa UD UniCluster Express within the Amazon Elastic Compute Cloud (EC2). UniCluster Express is a cluster tool-stack capable of deploying fully configured and integrated set of technologies. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

7 Steps to Security Compliance on Your System i by Bsafe Information Systems August 2008 - (Free Research) Jim Mason will define the challenges of Web security, discuss System I out of the box security offerings, and discuss security control points under the layered Web model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Challenges and Solutions for Centralized Remote Office Management by Avocent February 2008 - (Free Research) Learn about Simple Remote Management Infrastructure (SRMI) - a comprehensive suite of out-of-band remote office management tools for managing branch offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Your Highly-Distributed Retail Network: Why PCI Compliance May Be No Bargain by Q1 Labs Inc August 2008 - (Free Research) Retailers, merchants and banks continue to struggle with evolving internal and external threats, IT information overload and compliance mandates. This webcast suggests solutions... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Move Web Application Security Testing into Your Development Cycle by IBM October 2008 - (Free Research) This paper focuses on the role developers can play in solving Web application security issues, and it details how IBM Rational® AppScan® Developer Edition software can enable them to do so. (WHITE PAPER) GO TO WHITE PAPER

How to Drive Business Efficiency with a Green Mind by IBM October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings. (WHITE PAPER) GO TO WHITE PAPER

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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