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Five Touch Points with SugarCRM®: Key Integration Points to Extend the Value of Your CRM System by SugarCRM Inc. June 02, 2009 - (Free Research) Read this paper to learn all about integration between CRM solutions and other mission-critical business applications and the five examples of the most common integrations SugarCRM's customers make by leveraging SugarCRM's open source model and the resulting benefits SugarCRM's customers experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social CRM Comes of Age by Oracle Corporation April 01, 2009 - (Free Research) Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Engage Me! Web Experience Management as the New Business Imperative by FatWire Corp. July 01, 2008 - (Free Research) In today's world, organizations have to compete for customers attention like never before. WEM (Web Experience Management) is a new business imperative, driven by demand for engagement that will only grow, not diminish. This white paper is designed to advance your company's engagement strategy and drive you towards the successful practice of WEM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points by SAP America Inc January 01, 2009 - (Free Research) Check out this article to discover how companies that provide convenient touch points and deliver positive customer experience enable customization of product interaction and achieve a competitive edge with consumers. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Security For Online Banking That Users Want and Will Pay For by PhoneFactor, Inc. February 03, 2009 - (Free Research) Read this paper to learn how security threats affect online banking customers, their current security levels and their interest in adopting more security measures. It discusses findings of a study conducted by Harris Interactive that examines how customers perceive the value of PhoneFactor, a unique phone-based authentication solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Information Intelligence: Gain Active Intelligence from Content and Data by Attivio, Inc. May 08, 2009 - (Free Research) This paper explores Unified Information Access technology and solutions and benefits for businesses and users. It offers solution examples: case studies meant to illustrate how UIA can be successfully applied. And it provides a Getting Started roadmap for organizations that wish to identify and implement a UIA solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Globo.com customer story by SPSS Inc. Worldwide Headquarters May 04, 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) June 2006 - (Free Research) SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) May 2006 - (Free Research) Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demystifying B2B Integration for Oracle E-Business Suite by EXTOL International, Inc. June 2009 - (Free Research) This Podcast explores the key functional requirements for B2B integration and available implementation options for Oracle E-Business Suite. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Fixing Enterprise Search by Information Builders June 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management with Microsoft Office SharePoint Server 2007 by Microsoft August 2007 - (Free Research) Technologies used to create and manage Web sites are evolving to meet the dynamic needs of the changing business market. Microsoft has responded to these changes by delivering a Web Content Management (WCM) solution that combines the rich features of a traditional content management system with a unified, enterprise WCM platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Benefits of Xenos Enterprise Server™ by Xenos Group Inc. June 2009 - (Free Research) Explore customer examples that illustrate the range of business applications implemented in production based on Xenos solutions with Xenos Enterprise Server (Xenos ES) components, by market segment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

TowerGroup Mobile Banking Forecast 2009 by VeriSign, Inc May 2009 - (Free Research) Check out this TowerGroup report to review a forecast for consumer mobile banking between 2008 and 2013. It also provides a call to action for banks and vendors seeking market leadership in the fastest-growing delivery channel. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

PCI Compliance: Secure Cardholder Data by Symantec Corporation September 2008 - (Free Research) This white paper discusses PCI requirement 1.1 for protecting cardholder data and examines why implementing such safeguards is critical to you, your business and your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g Security with Forrester: Access Control Webcast by Oracle Corporation November 2008 - (Free Research) In this webcast, Forrester Research analyst Jonathan Penn explains the importance of implementing strong internal database controls. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Essential Steps to Oracle & MS-SQL Security & Compliance by Guardium December 2008 - (Free Research) Download an essential chapter from "Implementing Database Security and Auditing" (Elsevier Digital Press), authored by database security expert and Guardium CTO Ron Bennatan, Ph. D. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cornercard Customer Case Study by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Load Testing for Web 2.0: Simplifying Performance Validation for Rich Internet Applications by Hewlett-Packard Company August 2008 - (Free Research) While rich next generation applications promise a radically improved customer experience, they also have the potential to overwhelm your servers. This paper examines a set of sophisticated tools for load testing your new high -powered apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preventing common application-level hack attacks by Gulf Business Machines (GBM) L.L.C. December 2007 - (Free Research) Organizations are more dependent on online software and the risk of malicious attacks is more serious. Such attacks can bring business to a standstill, cost a company millions, and potentially tarnish its brand image. This paper describes 12 of the most common hacker attacks and provides basic rules for creating hack-resistant Web applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Mid-Market dirty dozen: preventing common application-level hack attacks by TEAQ TECHNOLOGIES PVT. LTD December 2007 - (Free Research) Organizations are more dependent on online software and the risk of malicious attacks is more serious. Such attacks can bring business to a standstill, cost a company millions, and potentially tarnish its brand image. This paper describes 12 of the most common hacker attacks and provides basic rules for creating hack-resistant Web applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iovation Risk Module: Fighting Fraud with Device Based Risk Reporting by iovation, Inc. June 2009 - (Free Research) Watch this informative webinar that details the cutting edge solutions iovation, Inc. has to offer in order to prevent and detect fraud and abuse. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rapid Realization on e-commerce Platforms by Wipro Technologies February 2009 - (Free Research) This paper addresses the relative importance of the strategic and innovative facets of IT in the area of e-Commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Performance of Business-Critical Web Applications by CA April 2009 - (Free Research) Adopting an effective application performance management strategy is a critical step in managing complex Web revenue and generating mission critical applications to deliver a high-quality end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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